Frequently Asked Questions
What is PAVIRA?
PAVIRA is a modern jewelry brand bringing together contemporary western designs, everyday elegance, and statement pieces made to complement your personal style.
How can I place an order?
Simply choose your favorite pieces, add them to your cart, enter your shipping details, select your preferred payment method, and complete your order.
How long does delivery take?
Orders are generally delivered within 5–7 business days after dispatch. Delivery times may vary depending on your location and courier availability.
How can I track my order?
Once your order is shipped, tracking details will be shared with you via your registered email or mobile number.
Can I cancel my order?
Orders can only be cancelled before they have been shipped. Once dispatched, cancellation may not be possible.
Do you offer returns or exchanges?
Yes. Eligible products can be returned or exchanged within 7 days of delivery, subject to our Returns & Exchange Policy.
Can earrings be returned?
For hygiene reasons, earrings and pierced jewelry are generally non-returnable unless you receive a damaged, defective, or incorrect product.
What if I receive a damaged or incorrect product?
Contact us within 48 hours of delivery with your Order ID, clear photos, and an unboxing video. Our team will review the issue and assist you.
Will the jewelry tarnish?
The lifespan of any jewelry depends on its material, usage, and care. We recommend keeping your PAVIRA pieces away from water, perfumes, lotions, sweat, and harsh chemicals and storing them properly when not in use.
How can I contact PAVIRA?
For order or product-related queries, reach us at:
Our usual response time is 24–48 business hours.
PAVIRA
Made to Adorn.